Once the lashes have settled into the new shape, remove Lash Lifting Cream no 1, and apply the neutralizing cream. The chemicals in the neutralizer have an oxidizing effect that removes the moisture that converts to water. This step stabilizes the hair structure that guides the lashes into their new shape. The neutralizer sets the hair's new shape by reactivating the disulfide bonds. The ingredients help to strengthen the hair and restore the hair's bonds giving its new shape.